Your Confidence, Guaranteed
Every timepiece is backed by our personal promise — because buying a watch should feel as rewarding as owning one.
100% Satisfaction Guarantee
We stand behind every watch we sell. If for any reason you are not completely satisfied with your purchase, contact Jeff directly. Our goal is your complete satisfaction — period.
1-Year Warranty
Every watch includes a comprehensive one-year warranty from the date of purchase.
What’s Covered
- Normal wear and use for one year from purchase date
- Movement accuracy and performance
- All original parts and craftsmanship
- Free consultation and advice for the life of the watch
Not Covered
- Work performed by other service providers
- Broken crystals
- Water damage
- Broken pivots from severe impact or drops
Every Watch Includes
- Complete professional service (disassembly, cleaning, oiling, adjustment)
- Fitted presentation gift box
- Leather storage pouch
- Display stand
- Microfiber cleaning cloth
- Certificate of service
- FedEx overnight insured shipping (orders over $2,500)
“I personally stand behind every watch I sell. If you have any questions or concerns, call me directly. I’m here to help.”
— Jeff, The Pocket Watch Guy
310-486-0572 · 10:00 AM - 6:00 PM Pacific Time